Sunday, July 14, 2024

Real-Time eAlert Notifications to Members 

ORBE eAlerts!ORBE: eAlerts! is a hosted Email Notification System which provides members with real-time notification, via email, as important account events occur. When integrated into your existing online banking site, this cutting-edge solution reduces call center demand, accelerates fraud detection and provides a competitive advantage.

Members can set up eAlerts! through the ORBE Portal and customize them to their specific needs. They can choose when to be notified, what information they want contained in the email, provide multiple email addresses and even create multiple eAlerts of the same type. For example, your member can be notified at their home email address when their account balance falls below $100.00 and on their email-enabled wireless device when it drops below $20.00.

Available eAlerts! Functions Include

  • Low Balance
  • NSF
  • Courtesy Pay
  • Overdraw Transfer
  • Direct Deposit
  • Low Available Credit
  • Loan Payment Changed
  • Maturing Certificate
  • Specific Check Clearing
  • Large Debit-Card Purchase
  • Large Credit Card Purchase
  • Mailing address Change
  • Loan Payment Due
  • Reg D. Limit Reached

ORBE: eAlerts! Benefits Include

  • Web-based notifications that can easily integrate into your current online services 
  • eAlerts in real time to help improve financial control and reduce fraud risk
  • Reliable and customizable eAlerts to meet the needs of the Credit Union and it's members
  • Much-desired service to improve member loyalty
  • Easy-to-install program that fully integrates into Episys

ORBE: eAlerts! System Requirements

  • Symitar Host
  • NetTeller MemberConnect™ (NTMC)
  • Installation of a Telnet module for Perl on the Host server required. 
  • Configuration of Sendmail on the Host server required.
ORBE Benefits Include

ORBE: eAlerts! is an integrated hosted solutions.  When you license ORBE eAlerts!, as part of ORBE Suite, these great relationship building solutions are included FREE:
  • Customer Relationship Management (CRM) Database  - Track contacts phone numbers, address, e-mails, URLs, relationships, account numbers, and more...
  • Customer / Member Portal
  • Optional Client and Customer / Member Forums
  • Office Tracking System (OTS) Lite - Track whose IN/OUT of the office by Departments
  • Individual Task Manager - Track your To-do lists
ORBE eAlerts!

eAlerts! Features


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